Online Store Policies
We currently accept VISA, MasterCard, Discover, American Express, and personal checks. Please note that if you would like to pay by check, your order will not be processed until your check has been received. Checks should be made payable to Museum of the Earth and sent to:
Museum of the Earth
Attn: Online Store
1259 Trumansburg Rd.
Ithaca, NY 14850
Please note your order number in the memo of your check.
PRI/Museum of the Earth members receive a 10% discount.
Sales tax of 8% is charged to New York State residents.
Shipping charges are $6.00 for the first item and $1.00 for each additional item.
All items will be shipped via United States Postal Service Priority Mail. Shipping will take between 2-4 days.
Remember, if you pay by check, your order will not be processed until the check has been received. Please keep this in mind for your holiday shopping.
We are currently delivering orders within the United States only.
Returns & Exchanges
If you are not completely satisfied for any reason, you can return an item within 30 days of receipt for a full refund of the merchandise purchase price. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer. We can also provide merchandise credit to use at the Museum on a future date.
For questions about your order or for clarification, please contact us at MuseumStore@museumoftheearth.org or 607-273-6623 ext. 33.
To order by phone: 607-273-6623 x33.