Visitor Services Associate - Full Time (1 position available)
To Apply For This Position
Please email resume, and the names and contact information for 3 references to:
Include the subject line “Visitor Services Associate Application - Full Time”
Applications should be made to the attention of:
Tim Saddlemire, Director of Visitor Services
Job Summary:
Are you outgoing? Do you enjoy meeting and interacting with people?
Read on . . . this may be the position for you!!
Paleontological Research Institution is looking for a dynamic individual to provide our guests with a high level of customer service. The position is responsible for a broad range of activities including selling tickets and memberships, engaging with guests, supporting retail operations, and daily upkeep of Museum of the Earth.
Visitor Services Associates are an integral part of the Paleontological Research Institution. As ambassadors, associates are PRI’s connection to over 30,000 visitors per year. You will have the opportunity to gain knowledge on a wide variety of topics through our temporary exhibitions and public programming, meet and converse with interesting people and be a part of a world renowned institution.
Responsibilities will include but are not limited to:
Directly interact with the public, providing exceptional customer service
Maintain up to date knowledge of museum programming, temporary and permanent
exhibitions, membership benefits and events, and all operational changes
Open and close exhibits and the museum
Operate POS
Receive store inventory and process online orders
Compile visitor data for demographic evaluation and research
Staff facility events and present museum programs
Qualified Applicants:
Possess professionalism, patience, and manners with diverse populations from around
the world
Have excellent communication and interpersonal skills
Must be able to work independently
Must have a reliable form of transportation
Have flexibility with availability including working evenings, weekends, and holidays
Have a High School Diploma or equivalent
Department: Visitor Services
Reporting to: Director of Visitor Services
Pay: $18.00-20.00/hour
Benefits: Eligible
Job Type: Full Time
Location: In-person
PRI seeks to recruit a diverse group of talented individuals and create an environment in which they can effectively work to advance our mission and to support our vision without discrimination on the basis of an individual’s age, sex, race, creed, color, national origin, degree of disability, gender identity, sexual orientation, or veteran status. We are committed to ensuring all our visitors, program participants, supporters, staff, and volunteers feel valued and respected.
The Paleontological Research Institution will require all persons hired as Assistant to the Director to show proof of having received a department of health approved Covid vaccine. This requirement is being instituted to protect the safety and health of PRI employees, and other persons that provide services to this operation and is designed to support the public health objectives of our community, provided this hiring requirement complies with NY State and Federal guidelines and directives
About the Paleontological Research Institution:
The Paleontological Research Institution pursues and integrates education and research, and interprets the history and systems of the Earth and its life, to increase knowledge, educate society, and encourage wise stewardship of the Earth.
The Paleontological Research Institution (PRI) was founded in 1932 by Gilbert D. Harris, a professor of geology at Cornell University. Today, PRI houses a collection of more than 7 million fossil specimens, one of the largest in the nation, and publishes scholarly and popular books and periodicals, including the oldest paleontological periodical in the western hemisphere (Bulletins of American Paleontology, begun in 1895). It has active educational outreach programs in Earth and environmental science that serve thousands of students, teachers, and the general public throughout the United States. PRI scientific staff conduct original research in paleontology, geology, evolutionary and marine biology, and science education.
PRI operates two public educational venues, all located on the west side of Cayuga Lake, north of the city of Ithaca, New York: the Museum of the Earth, an 18,000 square foot facility which opened in 2003; the Cayuga Nature Center, which uses its 120 acre site and historic main lodge to provide exhibits and programs that connect visitors to the living natural world and encourage wise stewardship of the Earth.
PRI is an independent not‑for‑profit 501(c)3 organization chartered by the State of New York in 1936. PRI is formally affiliated with, but separate from, Cornell University.